1. Who can use Collabricate
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account. By using the Service, you confirm you meet this requirement.
2. Your account
You can create an account using Google sign-in or by verifying your email address with a one-time code. You're responsible for keeping your account credentials secure and for all activity that happens under your account. Notify us immediately at contact@collabricate.com if you suspect unauthorized access.
3. The Service
Collabricate lets you upload video and other media, invite clients or collaborators to leave frame-accurate comments, track versions, manage approvals, and deliver final files through controlled links. Features available to you depend on your subscription plan.
4. Plans, billing, and free trial
- Collabricate offers a free 7-day trial with no credit card required to start, followed by paid plans (currently Solo and Pro), billed monthly.
- All payments are processed by Stripe. By subscribing, you agree to Stripe's terms in addition to these.
- Subscriptions renew automatically each billing period unless canceled before the renewal date.
- You can cancel anytime from your account billing settings; cancellation takes effect at the end of your current billing period, and you'll retain access until then.
- Refunds are not issued automatically. We may, at our discretion, approve a refund for a specific circumstance; approved refunds are processed through Stripe.
- We may change plan pricing or features going forward. We'll give you reasonable notice of price changes affecting an active subscription.
5. Storage and usage limits
Each plan includes a storage allowance and, on some plans, a limit on active projects. If you exceed your plan's storage limit, you may be unable to upload new content until you free up space or upgrade. We reserve the right to enforce fair-use limits to keep the Service reliable for everyone.
6. Your content
You own your content. Videos, comments, and other material you upload ("Your Content") remain yours. By uploading it, you grant us a limited license to store, process, transmit, and display Your Content solely as needed to operate the Service for you, for example, generating proxies/thumbnails, and showing your content to people you've shared a review or delivery link with.
You're responsible for what you upload. You confirm that you have the necessary rights to upload and share Your Content, and that it doesn't violate anyone else's rights or the law.
Reviewers and shared links. If you share a review or delivery link, anyone with that link may be able to view the associated content, subject to any password protection or expiry you set. You're responsible for controlling who you share links with.
7. Acceptable use
You agree not to use Collabricate to:
- Upload content that is illegal, infringing, defamatory, or that you don't have the rights to share.
- Upload malware or attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service.
- Use the Service to harass, abuse, or harm others.
- Circumvent storage limits, plan restrictions, or access controls.
We may suspend or terminate accounts that violate this section.
8. Intellectual property
Collabricate, its branding, logo, and underlying software are owned by the Developer and protected by intellectual property law. These Terms don't grant you any rights to our branding or software beyond what's needed to use the Service as intended.
9. Termination
You may stop using the Service and delete your account at any time from your account settings. We may suspend or terminate your account if you violate these Terms, or if we discontinue the Service, with reasonable notice where practical.
Upon account deletion, we delete Your Content and personal data as described in our Privacy Policy, except where retention is required for legal or billing purposes.
10. Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement. We don't guarantee the Service will be uninterrupted, error-free, or that your data will never be lost, you're responsible for keeping your own copies of important source files.
11. Limitation of liability
To the maximum extent permitted by law, the Developer will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose.
12. Indemnification
You agree to indemnify and hold the Developer harmless from claims, damages, or expenses arising from Your Content, your use of the Service, or your violation of these Terms.
13. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we'll notify you by email or through the Service before they take effect. Continued use of the Service after changes take effect means you accept the updated Terms.
14. Governing law
These Terms are governed by the laws of Spain, without regard to conflict-of-law principles. Any disputes arising from these Terms or the Service will be subject to the courts of Spain, except where mandatory consumer-protection law in your country of residence gives you the right to bring a claim elsewhere.
15. Contact
Questions about these Terms can be sent to: